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Click & Collect T&Cs

Collect in Store

We have a Collect in Store service available.

Once your order has been received, we aim to have the order ready for you to collect the following day. Please note at busier periods this may not be possible. You will receive a second email to confirm your order is ready to collect, please wait for this before coming to collect your order.

Your parcel can only be collected within the Stores opening hours. Please ensure you have your order confirmation email and a form of ID, if you don't have both, you will not be able to collect your order.

Acceptable forms of ID are:
• Cheque Guarantee / Credit / Debit Card
• Bank / Building Society Book
• Valid Passport
• Cheque Book
• Drivers Licence
• Utility Bill

For under 18s:
• National Insurance Card
• Medical Card
• Savings Book

Please note that if you would like someone else to collect the parcel on your behalf, they will either need proof of your identity or identification with the same surname as yours.

Opening & Collection Hours

Monday              10am - 5pm

Tuesday             10am - 5pm

Wednesday        10am - 5pm

Thursday            10am - 8pm

Friday                 10am - 5pm

Saturday             10am - 5pm (non-matchday)

Saturday             9am - Kick Off and 30 minutes after full time (matchday)

Sundat                10am - 2pm

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