Items MUST still have their tags attached and be repackaged inside the original packaging.
Please post your item back to us at the following address;
Saints Store cover the postage to dispatch exchanged items, but no postage will be reimbursed for returning items. We reserve the right to refuse a refund or exchange if the goods returned are been deemed to be damaged, worn or tampered with.
Please attach a covering letter or a note to your invoice stating which new sizes you need. If no information is provided your return will be refunded. We can only exchange for a different size or for another item matching the price paid. If a different item is required, please place a new order. If the size required is out of stock, we will refund the returned item and contact you accordingly.
To continue to protect our staff, refunds and exchanges cannot be made in person at present.
Please note, refunds and exchanges cannot be dropped off in person at the moment and must be sent via the postal service – this is to minimise contact and help keep our staff safe.
Please DO NOT travel to Franklin's Gardens under any circumstances to visit the Saints Store.
When the Store re-opens, returns will be accepted for 14 days if you do not wish to return your order via post.
Please be aware, no refunds, exchanges or credit notes will be issued against items which have been personalised such as replica shirts and also for hygiene reasons any of the following items; jewellery, underwear, face masks, hats and socks unless the goods are faulty. Returns of purchases made using gift cards are refunded back onto the same gift card, even if the purchases are made part gift card/part payment, refunds will be issued back to gift cards first. This does not affect your statutory rights.